499et Terms & Conditions – Platform Rules and Player Agreement
Please read these terms carefully before registering or using any service on the 499et platform. By creating an account, you confirm that you have read, understood and agreed to these terms in full.
Introduction
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and 499et ("499et", "we", "us", "the Platform") governing your access to and use of the 499et website located at https://499et.app and all associated services, games, promotions and features offered thereon. These Terms apply to all registered accounts, all deposit and withdrawal transactions, all bonus and promotional claims, and all game participation on the platform.
By accessing the 499et platform, registering an account, making a deposit, claiming a bonus or participating in any game or sports betting market on the platform, you acknowledge that you have read these Terms, that you understand them, and that you agree to be bound by them. If you do not agree to these Terms, you must not access or use the 499et platform.
Eligibility Requirements
Access to and use of the 499et platform is subject to the following eligibility conditions. Failure to meet any of these conditions makes your use of the platform unauthorised.
You must be at least 21 years of age to register an account and use any service on the 499et platform. By registering, you confirm that you are aged 21 or above. 499et reserves the right to request documentary proof of age from any player at any time. If a player is found to be under 21, their account will be suspended immediately, all pending withdrawals will be cancelled, and any bonuses and winnings accrued during the period of underage use may be voided.
Each individual player is permitted to hold only one registered account on the 499et platform. Creating multiple accounts, sharing accounts, or registering under another person's identity is strictly prohibited. Where duplicate accounts are detected, 499et reserves the right to close all accounts belonging to that individual, withhold any balances and bonuses contained therein, and permanently ban the individual from the platform.
The 499et platform is intended for use by residents of Bangladesh. It is your sole responsibility to ensure that your use of the 499et platform complies with all applicable laws, rules and regulations in your jurisdiction. 499et makes no representation that the platform is lawful or available in any jurisdiction other than Bangladesh.
499et is strictly a platform for adults aged 21 and above. Gambling involves real financial risk. If gambling is negatively affecting your life, finances or relationships, stop playing immediately and contact [email protected]. Responsible Gaming tools including deposit limits and self-exclusion are available in your account settings at all times.
Account Registration and Security
The following provisions govern the creation, management and security of your 499et account.
When registering an account, you are required to provide accurate, complete and current information including a valid Bangladesh mobile number. You must update your registration information promptly if any of it changes. Providing false, misleading or incomplete registration information constitutes a breach of these Terms and may result in immediate account suspension.
You are solely responsible for maintaining the confidentiality of your account login credentials, including your mobile number and password. You must not share your login details with any third party under any circumstances. Any activity conducted through your account — whether authorised by you or not — is your responsibility. If you suspect your account has been accessed without your authorisation, you must notify 499et immediately at [email protected].
499et reserves the right to suspend, restrict or permanently close any player account at its sole discretion, with or without prior notice, where it has reasonable grounds to believe that: (a) the player has breached any provision of these Terms; (b) the account has been involved in fraudulent, collusive or criminal activity; (c) the player has provided false registration information; or (d) continued operation of the account poses a risk to the platform or other players. Where an account is closed due to a breach by the player, any balance remaining in the account may be withheld pending investigation.
Deposits and Withdrawals
The following provisions govern all financial transactions on the 499et platform, including deposits via bKash, Nagad, Rocket and other approved payment methods.
499et accepts deposits and processes withdrawals via the following approved payment methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank and BRAC Bank. All transactions are conducted in Bangladeshi Taka (BDT). The minimum deposit amount is ৳500. 499et does not accept deposits from payment methods other than those listed above without prior written approval from the platform. The list of accepted payment methods is subject to change — the current list is displayed on the platform at the time of transaction.
Withdrawal requests are processed to the same payment method used for the most recent qualifying deposit, subject to verification requirements. 499et targets a processing window of 15 to 30 minutes for mobile wallet withdrawals during Bangladesh Standard Time (BST, UTC+6) business hours. Withdrawals that are pending KYC verification or that have been flagged for security review may take longer. 499et reserves the right to request identity verification documentation before processing any withdrawal request.
You confirm that all funds deposited to your 499et account are from a legitimate source and are entirely your own. You must not deposit funds that are derived from criminal activity, money laundering or any other illegal source. 499et complies with applicable anti-money laundering standards and may be required to report suspicious transaction activity. Where suspicious activity is detected, 499et may freeze the relevant account and withhold funds pending investigation and, if required, notification of the relevant authorities.
499et does not charge transaction fees on deposits or withdrawals to approved mobile wallets (bKash, Nagad, Rocket, Upay). The full amount you send is the full amount credited to your casino wallet, and the full amount you withdraw is the full amount sent to your mobile wallet. Your mobile network operator or bank may charge separate transaction fees for which 499et accepts no responsibility.
Bonuses and Promotional Offers
The following provisions apply to all bonuses, free spins and other promotional offers made available by 499et to registered players.
All bonuses and promotional offers are subject to specific eligibility criteria and terms, which are published alongside each offer at the time it is made available. A bonus may be limited to new players only, to players in a specific loyalty tier, or to players who have not previously claimed the same offer. 499et reserves the right to amend, suspend or withdraw any bonus offer at any time without prior notice.
All bonuses are subject to wagering requirements before the bonus amount or any winnings derived from it become eligible for withdrawal. The specific wagering requirement (rollover multiplier) applicable to each bonus is stated in the individual bonus terms displayed at the time of the offer. Wagering requirements must be met within the validity period stated for each bonus. Failure to complete wagering requirements within the stated validity period will result in the bonus and any associated winnings being forfeited.
The use of any strategy, technique, software or collective action intended to exploit bonus offers in a manner inconsistent with their intended purpose — including but not limited to arbitrage betting, matched betting using bonus funds, or systematic exploitation of promotional structures — constitutes bonus abuse. Where bonus abuse is detected, 499et reserves the right to void the bonus and all associated winnings, close the account and permanently ban the player from future promotional participation.
Prohibited Conduct
The following conduct is strictly prohibited on the 499et platform. Engaging in prohibited conduct will result in immediate account suspension and may result in permanent account closure and forfeiture of funds.
- Using automated software, bots, scripts or any artificial intelligence tools to access, play or interact with the platform in a manner not intended for genuine human players.
- Colluding with other players to manipulate game outcomes, betting markets or any other competitive element of the platform.
- Registering more than one account on the platform, whether under your own identity or under a false or borrowed identity.
- Depositing funds obtained through fraudulent payment methods, stolen cards, or any other unauthorised financial instrument.
- Attempting to reverse-engineer, copy, distribute or create derivative works based on the 499et platform, its software, games or intellectual property.
- Accessing the platform from a jurisdiction where online gambling is expressly prohibited by applicable law, without taking full legal responsibility for such access.
499et employs active monitoring to detect prohibited conduct including bot usage, multi-accounting and bonus abuse. Accounts found in violation are subject to immediate suspension without prior notice. 499et's determination of prohibited conduct is final.
Responsible Gaming Obligations
499et is committed to promoting responsible gaming practices. The following tools and obligations form part of the platform's responsible gaming framework, available to all registered players.
All registered players may set voluntary deposit limits on a daily, weekly or monthly basis through their account settings. Once a deposit limit is set and applied, the platform will not accept deposits that exceed the limit during the relevant period. Requests to increase a deposit limit are subject to a mandatory cooling-off period before the increase takes effect.
Any registered player may apply for temporary or permanent self-exclusion from the 499et platform through their account settings or by contacting [email protected]. Self-exclusion takes effect immediately upon confirmation and prevents the player from logging in, depositing or participating in any game or betting market on the platform for the duration of the exclusion period. 499et will not reverse a self-exclusion request during the stated exclusion period.
Gambling is a form of entertainment that carries real financial risk. Players are responsible for managing their own gambling activity within their personal means. 499et strongly encourages players to set personal deposit budgets before playing, to take regular breaks, and to stop playing if gambling ceases to be enjoyable or begins to cause financial, emotional or personal harm. If you feel your gambling is becoming a problem, contact [email protected] immediately to discuss responsible gaming options.
Intellectual Property
All content on the 499et platform — including but not limited to software, source code, databases, text, graphics, user interfaces, visual design elements, trademarks, logos, game content provided by third-party providers, and the selection and arrangement of all platform content — is the property of 499et or its licensors and is protected by applicable intellectual property laws. Nothing in these Terms grants you any licence or right to use, copy, reproduce, modify, distribute or create derivative works from any 499et intellectual property without the prior written consent of 499et.
The game content available on the 499et platform is provided under licence from the respective game studios and providers, including Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming and Spribe. All intellectual property rights in those games belong to their respective owners. 499et makes no claim of ownership over third-party game content and holds a valid licence to display and distribute that content to registered players on the platform.
Limitation of Liability
To the fullest extent permitted by applicable law, 499et, its directors, employees, contractors and affiliates shall not be liable for any indirect, incidental, special, consequential or punitive damages arising out of or in connection with your use of, or inability to use, the 499et platform, including but not limited to loss of funds, loss of profits, loss of data, interruption of business or any other loss or damage of any kind, even if 499et has been advised of the possibility of such damages.
499et does not guarantee that the platform will be available at all times without interruption. Scheduled maintenance, unplanned technical issues or circumstances outside 499et's control (including internet service provider outages, force majeure events and regulatory actions) may result in temporary unavailability of all or part of the platform. 499et accepts no liability for losses, missed bets or missed game sessions resulting from platform unavailability, regardless of cause.
Nothing in these Terms limits or excludes 499et's liability for fraudulent misrepresentation, for death or personal injury caused by 499et's own negligence, or for any other liability that cannot be excluded or limited by applicable law. Your statutory rights under Bangladesh law are not affected by these Terms.
Amendments to These Terms
499et reserves the right to amend, update or replace these Terms at any time. Where a material change is made to these Terms, 499et will endeavour to notify registered players via the platform or by email to the registered contact address. The updated Terms will be published on the platform with a revised effective date. Your continued use of the 499et platform following the publication of updated Terms constitutes your acceptance of those updated Terms.
If you do not agree with any amendment to these Terms, you must stop using the 499et platform and, if you wish to close your account, contact [email protected]. Continued use of the platform after the effective date of any amendment constitutes binding acceptance of the revised Terms. It is your responsibility to review these Terms periodically to remain informed of any updates.
Governing Law and Dispute Resolution
These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws applicable in Bangladesh. In the event of any dispute between a player and 499et, both parties agree to first attempt to resolve the dispute informally by contacting 499et support at [email protected]. If the dispute cannot be resolved informally within a reasonable period, both parties agree to submit to the non-exclusive jurisdiction of the courts of Bangladesh for resolution. Nothing in this clause prevents 499et from seeking injunctive or other equitable relief in any court of competent jurisdiction where necessary to protect its interests or the interests of other players.
Contact Information
If you have any questions about these Terms, wish to exercise any right described herein, or need to contact 499et for any reason relating to your account or use of the platform, you may reach the 499et support team by email. The support team is available around the clock and aims to provide substantive responses to player queries within a reasonable timeframe.
Send your query to: [email protected]